Emphasising Our Solution Through Quality

With access to over a combined 200 independent, accredited repairers who provide extensive national UK coverage, we are pleased to offer you our complete accident management and strategic Approved Repair Network solution. Our repair management and customer journey begin the moment we are first notified of an incident (FNOL) or a private client instruction. It is here that vehicles are swiftly deployed to the most appropriate strategic Approved Repair Network, based on the vehicle type, required expertise and the customer’s preferred location.

Working within our Approved Repair Networks, we proactively manage each instruction on behalf of our clients and insurer partners, ensuring every vehicle is expertly repaired and achieving the best possible outcome.

Repair Network 1 – Fleet & General Insurance

We confidently manage the repair of the entire vehicle spectrum, ranging from everyday general fleet vehicles, including popular models from manufacturers like Ford, Volkswagen, Vauxhall, and Peugeot, to light commercial vans vital for business operations.

Our primary goal when managing your vehicle repair is to enhance the customer journey, significantly reduce vehicle downtime and maintain an honest, healthy repair cost that actively protects your claims experience.

Repair Network 2 – Luxury and Prestige

We understand the unique value and specialised requirements of these high-end assets. Whether the repair is managed through an insurance claim or privately financed, our dedicated specialists ensure that all work maintains the vehicle’s integrity, quality and provenance, safeguarding its long-term value and character. We will help you to preserve the essence of your premium investment.

Our objective transcends standard repair; it is to protect your vehicle’s DNA, its heritage and its authenticity.

Repair Network 3 – Niche, Classic & Restoration

At VINTTRO we leverage a carefully selected, highly-qualified network of unique approved repair and restoration partners, allowing them to confidently manage work on the entire spectrum of classic and niche vehicles. This network has been chosen for its depth of experience, ensuring that whether a client owns a popular classic such as the MGB GT needing a general repair and paint refresh or a truly rare, high-value investment collector vehicle like a historic Jaguar, Aston Martin or Ferrari, the work will be executed to an outstanding standard.

By mandating both traditional and modern repair techniques and partnering with market-leading suppliers, VINTTRO ensures that their affiliates can handle everything from minor accident damage to full bare-metal restorations, preserving the authenticity and maximising the value of every cherished car.

Intelligent Management

We proactively manage all our network partners through ViSP, our bespoke intelligent management system. ViSP not only helps us keep vehicle downtime to a minimum but, crucially, ensures repairs are completed on time and meet the high-quality standards you expect from the VINTTRO brand.

ViSP is a digital intelligent platform developed to create customised customer profiles. This allows us to communicate effectively using the latest technology, while also supporting traditional methods, such as telephone contact, if preferred.

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