Engineering and Loss Adjusting
We offer a broad scope of independent motor engineering and loss adjusting services. From rapid desktop engineering to comprehensive on-site physical inspections, we provide full coverage.
Working with our professional engineering partners, we deliver accurate damage assessment and auditing through highly qualified desktop teams and our reliable panel of expert field engineers.
Desk Top Engineering
Our appointed Engineers leverage the power of digital innovation to provide rapid, accurate damage assessments. By utilising industry-leading platforms such as Audatex and GT Motive, they remotely evaluate vehicle damage and repair estimates with clinical precision. This serves as a highly cost-effective and agile alternative to physical inspections for specific repair types, without ever compromising on the quality of the outcome.
The resulting engineering report is the definitive document that determines the vehicle’s status, whether the repair is authorised or if the vehicle is deemed beyond economical repair. Every report we produce is a meticulous, professional document designed to withstand the scrutiny of insurers and auditors alike, covering:
- Vehicle Identification & Roadworthiness: A complete verification of the vehicle’s identity, provenance and pre-incident safety standards.
- Damage Consistency & Integrity: Our engineers perform a detailed analysis to ensure the damage is consistent with the reported incident, proactively identifying and removing non-accident-related defects to ensure claim accuracy and cost control.
- Valuation & Total Loss Categorisation: A sophisticated valuation based on current market trends and the vehicle’s unique specifications. In the event of a total loss, we provide precise categorisation in strict accordance with industry codes of practice (such as the ABI Code of Practice), ensuring the safety and provenance of the motoring landscape are preserved
Salvage/disposal arrangements available upon request.
Field Inspection
When an in-depth, hands-on assessment is required, our expert engineers provide a nationwide physical engineering and loss adjusting service. We understand that complex incidents, particularly those involving Luxury & High Performance Car Insurance claims, often require a level of tactile scrutiny that digital platforms cannot replicate. Our appointed engineers can attend any location, from private residences to elite bodyshops, ensuring the vehicle is examined in its physical context.
All services offered through our Desktop Engineering are fully integrated into our physical inspections. The result is a definitive, high-level engineer’s report that serves as an authoritative record for insurers, legal teams and fleet managers.
Our physical inspection capabilities extend into specialized and forensic territories, providing the “boots on the ground” expertise required for complex or disputed cases. These additional services include:
- Post-Repair and Mechanical Failure Inspections: Ensuring that repairs meet our “clinical precision” standard and conducting root-cause analysis on mechanical components to determine if a failure was incident-related or due to wear and tear.
- Body Shop Compliance Reports: Rigorous auditing of repair facilities to ensure they are adhering to Manufacturer Specifications and maintaining the elite standards VINTTRO demands.
- Complaint and Damage Consistency Cases: Providing an unbiased, expert third-party perspective to resolve disputes regarding the origin and extent of vehicle damage.
- Forensic, Fire, Theft, and Fraud Investigations: Utilising advanced investigative techniques to uncover the truth behind complex losses, protecting our partners from fraudulent activity and ensuring portfolio integrity.
- Expert Witness Services: Delivering professionally prepared evidence and expert testimony for legal proceedings. Our engineers act as credible, high-level witnesses in court, providing the technical weight needed for successful Dispute Resolution.
Beyond Economical To Repair (BER) – Total Loss Assessment
This service focuses on vehicles identified as a potential total loss and moved directly to a salvage facility. As a strategic extension of our Engineering and Loss Adjusting capabilities, we utilise high-resolution imagery and data-driven insights to calculate precise estimated repair costs and pre-accident valuations.
Our assessment is designed to bring absolute clarity to complex cases, strictly establishing the correct total loss category in total compliance with the ABI Code of Practice. By applying this rigorous Engineering and Loss Adjusting lens, we ensure that every valuation is defensible and that the safety and provenance of the vehicle are handled with the highest degree of professional integrity
Specialist Valuation & Diminution Reports
We provide highly specialised valuation, engineering and loss adjusting for prestigious and high-value vehicles (such as classic and rare models), especially in complex disputes likely to involve litigation.
For these specialist vehicles, a physical, detailed engineering assessment is the superior method for establishing true market value. Our comprehensive report details the valuation process, supported by evidence like robust market research and specialist testimonials, offering a higher standard of evidence than desktop assessments.
